Refund & Return Policy
Digital Products
Due to the nature of digital products, all sales are final. Once a digital product has been purchased and delivered, it cannot be returned, exchanged, or refunded under any circumstances. By completing your purchase, you acknowledge and agree to this policy.
Membership Subscriptions
Our membership service provides access to exclusive resources, content, and community features. By subscribing, you agree to the following terms:
- No Refunds: All membership fees are non-refundable, whether paid monthly or annually.
- Cancellation: You may cancel your membership at any time through your account settings. However:
- For monthly memberships, cancellation will prevent the next billing cycle, but you will retain access to all membership features until the end of the current paid period.
- For annual memberships, you may cancel at any time, but no pro-rata refund will be provided for unused months. You will retain access until the end of your current annual term.
- Non-Transferable: Memberships are personal and cannot be transferred or shared with others.
Chargebacks & Payment Disputes
Unauthorized chargebacks or payment disputes will result in immediate suspension or termination of your account. If you have any concerns regarding billing, please contact us first to resolve the issue.
Policy Disputes
We reserve the right to modify or update this refund policy at any time. Any changes will be posted on our website and will take effect immediately for new purchases.
By purchasing digital products or subscribing to our membership service, you confirm that you have read, understood, and agreed to this policy.
For any questions, please contact our support team at hello@shethrivesacademy.net
